Chatflows
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- Add a chatflow to your WordPress pages
- Create a bot
- Create a chatflow for Facebook Messenger
- Create a live chat
- Create a live chat
- Report on conversations
- Set a priority for your chatflows
- Set HubSpot Conversations as the primary receiver for Facebook Messenger
- Use if/then branches in chatflows
- Use targeting rules in pop-up forms and chatflows
Customer Agent
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Customer Success
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Feedback Surveys
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Help Desk
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Knowledge Base
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- Add a support form to your knowledge base
- Analyze your knowledge base performance
- Create knowledge base articles
- Create knowledge base articles in multiple languages (BETA)
- Customize your knowledge base
- Customize your knowledge base template
- Edit your favicon
- Import knowledge base articles
- Organize your knowledge base articles and categories