Skip to content

Send contacts an email with an opt-out link to manage their subscription preferences

Last updated: June 26, 2020

All marketing emails include a link in the email footer for contacts to manage their subscription preferences. You can also add an opt-out link directly in the body of your email with a HubL token.

  • In your HubSpot account, navigate to Marketing > Email.
  • Hover over an existing email draft and click Edit. Or create a new email.
  • In the email body, highlight the text you'd like to link to your the opt-out page, then click the link icon link.
  • In the dialog box, enter  and click Add link.
insert%20email%20opt%20out%20link

When recipients click this unsubscribe link, they'll be directed to a page where they can update their email communication preferences.

Please note: Due to the way the unsubscribe link works in tandem with contact identity tracking, you will not be able to fully verify that the link works in a preview of the email. if you want to test out the unsubscribe link, you can send a test email to yourself, then click the link in the test email you receive. 

Was this article helpful?
This form is used for documentation feedback only. Learn how to get help with HubSpot.