Skip to content

Resolve invalid filter errors

Last updated: June 26, 2020

When a property value is merged or deleted, or if the internal value is edited, any workflows that enroll based on that value will show an error:

invalid-filter-error-workflow

This is because the workflow is trying to use a property value that no longer exists.

You can fix this error by updating the enrollment criteria:

  • In the workflow editor, click the Enrollment trigger box.
  • In the right panel, locate the trigger with the error, then click the trigger to edit it. 

    invalid-filter-error-workflow.-panel
  • Remove the property value that's causing the error by clicking the x next to the filter.
  • Click Update filter.
  • Click Save.

The workflow will no longer show an error for the enrollment trigger.

Was this article helpful?
This form is used for documentation feedback only. Learn how to get help with HubSpot.