Get started with conversations
Last updated: June 26, 2020
With conversations, you can easily communicate with your contacts through email and live chat. Connect a shared inbox for your service team to streamline communication with existing customers, or add a live chat widget to your pricing page so prospects can easily get in touch with your sales team.
This guide provides a list of resources to help you set up and get started with your conversations inbox.
Set up your conversations inbox
- Create a conversations inbox
- A guide to the conversations inbox
- Create chatflows
- A guide to bot actions
- Manage your conversations routing rules
- Edit your chatflow's language settings
- Configure your conversations notification preferences
- Set up email filters in your conversations inbox
Use conversations
- Create contacts in your conversations inbox
- Connect a support form to the conversations inbox
- Use conversations in the HubSpot mobile app
- Forward emails to a hosted email address in the conversations inbox
- Integrate Slack with your conversations inbox
Troubleshooting
Reporting
If you want to embed a chat widget on your single-page app or customize your live chat using API, learn more about using the HubSpot conversations API in our developer’s documentation.
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