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Unsubscribe or opt contacts out of marketing emails

Last updated: June 26, 2020

You can unsubscribe an individual contact from all marketing emails on their contact record. To opt out a list of contacts from receiving future marketing emails, import them in an opt-out list

  • In your HubSpot account, navigate to Contacts > Contacts.
  • Click the contact's name.
  • Click the Actions dropdown menu and select Opt out of email.
  • Confirm you want to perform this action and choose Yes, opt them out. This contact will now be opted out of all future emails from your account.

Please note: you need Marketing access permissions enabled to opt out an individual contact. Users with Sales Hub access only won't have this option.

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