Last updated: June 26, 2020
If you try to log in and see a You have no accounts message, your account may have been deactivated.
Free accounts will be deactivated after 120 days of inactivity. This includes not logging in or using the HubSpot Sales extension. You then have 90 days to reactivate the account, or it will be purged and can no longer be recovered.
After 90 days of account inactivity, HubSpot will send you an email with a Sign in link to keep your account active. If you don’t intend to use HubSpot, you can delete your user.
If you need help with your deactivated account, submit your information to the Community team through the form below.
