Unsuccessful social post errors

Last updated: October 4, 2023

Several common errors that result in social posts not publishing successfully through HubSpot include:

Image rejected
- Check that your post image is within the size limit and the size parameters recommended for the social network you're posting to.
- Check the picture's file format is JPEG or PNG and that the image URL is still live.
Authorization failed
- Ensure that your account is authorized for posting in HubSpot. To do this, connect the account again.
Third party network issue
- Check that your image is valid and your account is authorized as per the above instructions. Once done, clone your social post and publish it again. If you encounter the same issue, you may want to get help with HubSpot.
Facebook rate limit
- Facebook has a limit on their API. This can affect posting to your Facebook account through HubSpot. The best solution is to wait, as this limit adjusts over a 24-hour period.

Was this article helpful?

This form is used for documentation feedback only. Learn how to get help with HubSpot.