HubSpot Knowledge Base

Connect and use HubSpot's Sansan integration (BETA)

Written by HubSpot Support | May 18, 2020 4:00:00 AM

The HubSpot and Sansan integration syncs your business card information to your HubSpot account.

HubSpot will only sync contacts created from the day the integration is installed. To sync pre-existing contacts you will need to import them in to your HubSpot account

  • Click on the link in the email for the Sansan BETA.
  • In the top right, click Connect app, and log in to your Sansan account.
  • In the dialog box, enter your API key and select the checkbox next to your public and shared tags you want to sync to HubSpot.
Please note:
  • It is recommended that an admin installs the integration as HubSpot can view tags and contacts that the API user has access to.
  • HubSpot will only sync public or shared tags. HubSpot will sync up to 300 tags.
  • In the Sync Settings tab, under the Customize how SanSan syncs to HubSpot section,  use the dropdown menus to edit how your contact information is synced to HubSpot.

Please note: the setting for When a Sansan contact doesn't exist in HubSpot cannot be edited. 

  • If you haven't created your tags during installation, navigate to the Tags section, and click Add tags.
  • In the left sidebar menu, click the Choose tags dropdown menu. Select the checkbox next to the tags you want to sync to HubSpot. Click Add.

Please note: if no tags are selected all new Sansan contacts will sync to HubSpot.

  • When you had added your tags, click to toggle the Selective sync on/off for each tag.
  • Navigate to the Contact properties tab to view the status of your contact property mappings. If your mappings are working correctly you will see a Mapping status of OK, if your contact property is not syncing you will see a status of Warning or Issue, hover over the status to view more details.  
  • When the integration is installed in your HubSpot account a new contact property Sansan tags will be added. 

Below is the list of Sansan fields and the HubSpot contact property it will sync to:

  • Contact person - Contact owner
  • Company - Company Name
  • Position - Job title
  • Name - First Name
  • Name - Last Name
  • Phone - Phone Number
  • Email - Email
  • Website - Website URL
  • Postal code - Postal code
  • Prefacture - State/Region
  • City - City
  • Street - Street address
  • Tags - SanSan tags

Please note: contact property mappings cannot be edited.